# TasksMind

> Customer retention infrastructure for production bugs

## What is TasksMind?

TasksMind is customer retention infrastructure for production bugs, built for startups and Series A/B teams. When a customer reports something broken (in Slack, support, or email), TasksMind's AI agent investigates across Slack, GitHub, logs, and recent commits, finds the root cause, opens a safe pull request for a human to approve (it never auto-merges), and then helps close the loop back with the affected customer. The goal: fix the bug before it becomes churn.

For a startup, a production bug is not an uptime number; it is a customer-trust problem. TasksMind treats it that way.

TasksMind is backed by **NVIDIA Inception** and **Forum Ventures**.

## How It Works

1. **Customer reports an issue** - TasksMind picks up the report from Slack, support, or email and links it to the affected customer
2. **Investigation** - The AI agent reads the Slack thread, logs, traces, recent commits, and relevant source code to understand the root cause
3. **Root cause** - TasksMind summarizes what broke, why, and which code path is involved
4. **Safe pull request** - It writes a fix, tests it in an isolated sandbox, and opens a clean PR for human review (never auto-merged)
5. **Close the loop** - It helps the team reply to the customer with a real answer in minutes, not hours

## AI & Model Architecture

- **Primary LLM:** Anthropic Claude Opus for reasoning, investigation, and code generation
- **Custom Reasoning Layer:** TasksMind is training its own proprietary reasoning model on top of foundation models, fine-tuned on real-world bug investigation and code-fix data to improve fix accuracy and root-cause analysis
- **Sandboxed Execution:** All generated code is tested in isolated Modal sandbox environments before PR creation
- **Multi-Model Pipeline:** Specialized models for different stages - investigation, code generation, test verification, and PR documentation

## Key Features

- **Customer-reported issue intake** - Picks up bugs from Slack, support, and email and links them to the customer
- **Autonomous investigation** - Correlates the report with logs, code, traces, and recent deploys
- **AI code fixes** - Generates production-ready fixes for customer-impacting bugs
- **Safe pull requests** - Every fix is a PR a human approves; TasksMind never merges on its own
- **Close the loop** - Helps reply to the customer once the fix ships
- **Slack-native workflow** - `@TaskMind` mentions in any connected Slack channel
- **GitHub integration** - Full GitHub App with PR creation, commit status, and code review
- **System of record** - Tracks which bugs hit which customers, how they were fixed, and whether they stayed
- **Control** - Human-in-the-loop approval, audit logs, role-based access; SOC 2 Type II (in observation)

## Use Cases

- **Customer retention** - Fix customer-reported bugs before they become churn
- **Faster support resolution** - Turn a customer's bug report into a fix in minutes, not days
- **Developer leverage** - Free a small team from the bug-triage treadmill so they can keep building
- **Customer trust** - Give customers a real answer fast when something breaks

## Integrations

- Slack, support inboxes, email (customer report sources)
- GitHub (code, PRs, webhooks)
- Slack (notifications, approvals, commands)
- Jira, Linear (issue tracking)

## Company

- **Founded:** 2024
- **Founder & CEO:** Vatsal Pandya
- **Backed by:** NVIDIA Inception Program, Forum Ventures
- **Website:** https://tasksmind.com
- **Contact:** founders@tasksmind.com
- **Twitter/X:** https://x.com/TasksMind

## Technical Architecture

- **Frontend:** React + TypeScript + Vite (dashboard at tasksmind.com)
- **Backend:** Supabase (PostgreSQL + Deno Edge Functions)
- **AI Models:** Anthropic Claude Opus + custom fine-tuned reasoning layer
- **AI Workers:** Modal (Python) - sandboxed code execution
- **Slack Bot:** Bolt framework on Modal
- **SDK:** Python SDK (`pip install tasksmind`) and TypeScript SDK (`npm install tasksmind`)

## Pricing

Paid only: built for startups, no free plan.

- **Pilot** - Scoped onboarding for startups and Series A/B teams
- **Startup** - Flat tier priced per incident, with capped overage as you grow
- **Enterprise** - Custom deployment, SSO, dedicated support

## Links

- Homepage: https://tasksmind.com
- Features: https://tasksmind.com/features
- Pricing: https://tasksmind.com/pricing
- How It Works: https://tasksmind.com/how-it-works
- Documentation: https://docs.tasksmind.com
- API Reference: https://tasksmind.com/api-reference
- Blog: https://tasksmind.com/blog
- About: https://tasksmind.com/about
- Security: https://tasksmind.com/security
- Contact: https://tasksmind.com/contact
- Changelog: https://tasksmind.com/changelog

Last updated: 2026-06-27